PluralSight Practical Cisco UCCX Scripting Techniques [SWEETI]seeders: 1
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PluralSight Practical Cisco UCCX Scripting Techniques [SWEETI] (Size: 664.62 MB)
Description(Press Refresh in Technical Tab Before Clicking request reseed) Creating custom IVR applications has never been so easy as with the Cisco Unified Contact Center Express product. As an industry-leading solution, UCCX is utilized by organizations both large and small to create automated attendants and interactive voice response solutions. UCCX also empowers the operator to create powerful self-service applications, and can significantly improve the customer experience for your business or contact center if used to its full potential. In this course, the author will take you through a series of IVR development exercises using the UCCX solution, and utilizing a 'learn by doing approach,' will demonstrate useful techniques for getting started in creating IVR applications. While not intended to be a standalone 'everything you wanted to know about IVR development course,' the learner will gain significant knowledge of fundamental concepts that they can apply to building real-world IVR applications through a series of practical examples. This course is a fantastic component of any learning plan involving the Cisco UCCX product line. Authored by Josh Kittle Level: Intermediate Duration: 5h 17m Torrent hash: 4D896B55F2661828AD94225DCACADD9168B268EF Help me by donating with Bitcoin: 1NWhY6bMapLDH3p2fPKwVFqAqsAkmPd7Yt * Sharing Widget |