Pluralsight - Crisis Communication and Technology - Communicating with Colleagues

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Added on November 20, 2015 by Rocky_45in Other > Tutorials
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Pluralsight - Crisis Communication and Technology - Communicating with Colleagues (Size: 662.62 MB)
 01 01 General Introduction and Course Objectives.mp439.45 MB
 01 02 What Makes Something a Crisis.mp425.35 MB
 01 03 Module One Review.mp44.81 MB
 01 04 Breakdown of Remaining Modules.mp46.75 MB
 02 01 Module Two Introduction.mp44.11 MB
 02 02 Anticipating Crisis Types.mp420.68 MB
 02 03 The Victim Crisis Cluster.mp443.84 MB
 02 04 The Accidental Crisis Cluster.mp429.33 MB
 02 05 The Preventable Crisis Cluster.mp420.01 MB
 02 06 Summary of Crisis Types.mp46.78 MB
 02 07 Monitoring and Neutralizing Potential Crises.mp418.21 MB
 02 08 Module Two Wrap-Up.mp45.7 MB
 03 01 Module Three Introduction.mp417.97 MB
 03 02 Crisis Response Strategies of Denial.mp49.54 MB
 03 03 Crisis Response Strategies of Diminishment.mp47.62 MB
 03 04 Crisis Response Strategies of Rebuilding.mp47.9 MB
 03 05 Crisis Response Strategies of Bolstering.mp410.31 MB
 03 06 Deciding Which Crisis Response to Use.mp437.96 MB
 03 07 Module Three Review.mp47.52 MB
 04 01 Module Four Introduction.mp46.83 MB
 04 02 Convincing Decision Makers.mp410.16 MB
 04 03 First Example of Crisis Communication.mp425.58 MB
 04 04 Second Example of Crisis Communication.mp437.5 MB
 04 05 Third Example of Crisis Communication.mp438.69 MB
 04 06 Module Four Wrap-up.mp46.03 MB
 05 01 Module Five Introduction.mp47.8 MB
 05 02 The Cover Page to a Crisis Management Plan.mp46.29 MB
 05 03 The Introduction to a Crisis Management Plan.mp46.07 MB
 05 04 The Crisis Plan First Action Page.mp44.96 MB
 05 05 The Crisis Plan Risk Assessment Section.mp48.57 MB
 05 06 The Crisis Plan Incident Report Section.mp410.94 MB
 05 07 The Crisis Plan Communication Strategy Worksheet.mp47.3 MB
 05 08 The Crisis Plan Business Continuity Section.mp48.5 MB
 05 09 Additional Crisis Plan Sections.mp45.23 MB
 05 10 Module Five Wrap-up.mp45.11 MB
 06 01 Module Six Introduction.mp412.81 MB
 06 02 Ethical Considerations and Frameworks.mp430.28 MB
 06 03 Examples of Ethical Dilemmas.mp413.8 MB
 06 04 Module Six Wrap-up.mp45.08 MB
 07 01 Module Six Introduction.mp43.84 MB
 07 02 After the Crisis Has Passed - Cooperation, Evaluation, and Adjustment.mp416.78 MB
 07 03 Additional Resources.mp412.9 MB
 07 04 Module Seven and Course Wrap-up.mp418.2 MB
 1-crisis-communication-technology-colleagues-m1-slides.pdf4.38 MB
 2-crisis-communication-technology-colleagues-m2-slides.pdf11.05 MB
 3-crisis-communication-technology-colleagues-m3-slides.pdf3.89 MB
 4-crisis-communication-technology-colleagues-m4-slides.pdf2.46 MB
 5-crisis-communication-technology-colleagues-m5-slides.pdf3.53 MB
 6-crisis-communication-technology-colleagues-m6-slides.pdf3.02 MB
 7-crisis-communication-technology-colleagues-m7-slides.pdf1.19 MB

Description





Crisis communication is one of the most challenging communication types an organization or individual can face, bringing together emotional vulnerability, ethical challenges, and high-stakes decisions amplified by informational and persuasive goals. When managed well, this communication can neutralize and calm an evolving crisis. When managed poorly, though, crisis communication makes a situation worse. This course takes viewers through the most important parts of preparing for crisis communication, including understanding crisis types and strategies, preparing foundational documents, and how to create communication in the moment. By the end of the course, viewers will have a concrete understanding of how to manage crisis communication for their own organizations, providing invaluable insight and immediate benefit.

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Pluralsight - Crisis Communication and Technology - Communicating with Colleagues