Lynda - Managing Employee Performance Problems {AceMerlin}

Managing Employee Performance Problems with Todd Dewett

Managing teams is more than just hiring and motivating hard workers. Even the best managers will encounter challenging employees who, due to poor performance or personality conflicts, are dragging down the morale and productivity of their whole team. As a manager, it's your job to stop the damage. Todd Dewett shares a repeatable four-step model for getting difficult employees back on track. The course addresses over 15 common difficulties managers experience with employees, including workplace-tested scripts to get each employee back on track. Whether it's a slacker, procrastinator, a gossip, or a bully, this course will help you turn poor performers into valuable team members once again.

This course qualifies for 1.75 Category A professional development units (PDUs) through lynda.com, PMI Registered Education Provider #4101.

Level: Appropriate for all
Length: 1h 53m
Released: November 26, 2014

Topics include:
Determining the appropriate intervention
Defusing charged conversations
Refocusing slackers
Getting employees to show up on time
Redirecting habitual complainers
Engaging employees that always resist change
Standing up to bullies
Encouraging employees that can't handle feedback
Helping people with personal problems
Dealing with gossips
Knowing when to say goodbye to an employee


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