Knowledge Management: Systems and Processes 2nd Edition c2015 Becerra-Fernandez & Sabherwal

Knowledge Management: Systems and Processes, 2nd Edition (c2015), textbook by Irma Becerra-Fernandez & Rajiv Sabherwal.

TEXTBOOK INFO: https://www.routledge.com/products/9780765639158
(ISBN-13: 9780765639158)

OVERVIEW: «This text serves as a complete introduction to the subject of knowledge management, incorporating technical, and social aspects of knowledge management, as well as practical examples, traditional approaches, and emerging topics.»

PREFACE: «Knowledge Management: Systems and Processes is for students and managers who seek detailed insights into contemporary knowledge management (KM). It explains the concepts, theories, and technologies that provide the foundation for KM; the systems and structures that constitute KM solutions; and the processes for developing, deploying, and evaluating these KM solutions. We hope this book will help readers acquire the relevant suite of managerial, technical, and theoretical skills for managing knowledge in the modern business environment.

The purpose of this book is to provide a thorough and informative perspective on the emergent practices in knowledge management. Information technology has been, and will continue to be, an important catalyst of this innovative field. Web-based technologies including Web 2.0 and Web 3.0, artificial intelligence, expert systems, analytics, and collaborative technologies continue to support and transform the field of KM. However, these technologies would not be effective without the day-to-day social aspects of organizations such as "water-cooler conversations", brainstorming retreats, and communities of practice. To further complicate matters, the current business environment renders new skills obsolete in years or even months.»

BRIEF CONTENTS:

1. Introducing Knowledge Management
Part I: Principles of Knowledge Management
2. The Nature of Knowledge
3. Knowledge Management Foundations: Infrastructure, Mechanisms, and Technologies
4. Knowledge Management Solutions: Processes and Systems
5. Organizational Impacts of Knowledge Management
Part II: Knowledge Management Technologies and Systems
6. Knowledge Application Systems: Systems that Utilize Knowledge
7. Knowledge Capture Systems: Systems that Preserve and Formalize Knowledge
8. Knowledge Sharing Systems: Systems that Organize and Distribute Knowledge
9. Knowledge Discovery Systems: Systems that Create Knowledge
Part III: Management and the Future of Knowledge Management
10. Emergent Knowledge Management Practices
11. Factors Influencing Knowledge Management
12. Leadership and Assessment of Knowledge Management
13. The Future of Knowledge Management
Glossary
Index

FILE INFO: paginated, bookmarked, true PDF.

1st edition:
https://kat.cr/knowledge-man...-and-processes-t5994170.html


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