Careers Skills Library - Communication Skills, Second Edition

Careers Skills Library - Communication Skills, Second Edition

Whether you’re writing, listening, speaking, or
attending meetings, communication skills are critical
to your success in the workplace. In this book, we’ll
look at some of the skills that will enable your communications
to be more successful. These include:
Understanding the purpose of a communication
Analyzing the audience
Communicating with words as well as with body language
Giving each communication greater impact

Communication involves at least two people: the
sender and the receiver. In this book, we’ll look at
four types of communication between senders and
receivers: writing, speaking, listening, and conducting
meetings. Each one is important to your success
in the workplace.
For example, a poorly written cover letter can prevent
you from being hired for a job. On the other
hand, the ability to write effectively and make clear
presentations can make the difference between your being promoted or being left behind.