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Best Practice in Performance Coaching
Book Details: Format: PDF File Size: 1.07 MB Publisher: Kogan Page Ltd Author: Wilson, Carol ISBN: 0749463546 Language: English Description: Effective performance coaching helps individuals and organizations achieve their maximum potential, tackle challenges, and reach specific goals. It leads to personal and professional development and helps to create a work-life balance. Best Practice in Performance Coaching is both an introduction for those thinking of becoming or hiring a coach -- private or corporate -- and a reference guide for experienced coaches. A practical guide to the "what" and "how" of performance coaching, it covers all topics from the personal and executive angle and explains the structure of a coaching relationship. There is extensive guidance on coaching techniques, models, and tools as well as advice on how to train as a coach, how to run a coaching practice and how to structure coaching sessions. Complete with exercises, a foreword by Sir Richard Branson and international case studies on topics such as creating an in-house coaching service at the BBC, this is a thorough guide to performance coaching. Content: ▬► Foreword ▬► Foreword ▬► Acknowledgements ▬► Introduction ▬► Part one Fundamentals ▬► The how, who, when and where of coaching for performance and good leadership ▬► What is coaching? ▬► The history of coaching ▬► The seven principles of coaching ▬► The contrast between coaching and related fields ▬► A coaching culture at work: the Virgin empire ▬► Creating a coaching culture ▬► Coaching techniques ▬► Listening ▬► Questioning ▬► Clarifying, reflecting and using intuition ▬► Permission ▬► Giving and receiving feedback ▬► Coaching models ▬► Eq ▬► Grow ▬► Exact ▬► The introductory session ▬► Goal setting ▬► Second session: strategic planning ▬► Intermediate sessions ▬► Final session ▬► Structure within a session ▬► Training as a coach ▬► Who can become a coach? ▬► Levels of mastery in coaching ▬► Choosing a training school ▬► Style of the training ▬► Coaching and training for organizations ▬► Assessment and accreditation ▬► Running a professional coaching practice ▬► Marketing ▬► Finding corporate clients ▬► Internet marketing ▬► Closing the deal ▬► Terms of payment ▬► What to charge ▬► Paperwork ▬► Niche coaching ▬► Professionalism ▬► Mentoring and supervision ▬► Ethics ▬► How to create a coaching culture in organizations ▬► Who can be coached in the workplace? ▬► Confidentiality in the workplace ▬► Informal coaching in the workplace ▬► Uses for coaching skills in the workplace ▬► The purpose of workplace coach training ▬► Measurement in workplace coaching ▬► Coaching across cultures ▬► Creating a coaching culture in the workplace ▬► Conclusion 103 ▬► Structure ▬► The coaching series ▬► -->Length of sessions ▬► Early termination and cancellation ▬► The introductory session ▬► Goal setting ▬► Second session: strategic planning ▬► Intermediate sessions ▬► Final session ▬► Structure within a session ▬► Training as a coach ▬► Who can become a coach? ▬► Levels of mastery in coaching ▬► Choosing a training school ▬► Style of the training ▬► Coaching and training for organizations ▬► Assessment and accreditation ▬► Running a professional coaching practice ▬► Marketing ▬► Finding corporate clients ▬► Internet marketing ▬► Closing the deal ▬► Terms of payment ▬► What to charge ▬► Paperwork ▬► Niche coaching ▬► Professionalism ▬► Mentoring and supervision ▬► Ethics ▬► How to create a coaching culture in organizations ▬► Who can be coached in the workplace? ▬► Confidentiality in the workplace ▬► Informal coaching in the workplace ▬► Uses for coaching skills in the workplace ▬► The purpose of workplace coach training ▬► Measurement in workplace coaching ▬► Coaching across cultures ▬► Creating a coaching culture in the workplace ▬► Conclusion 103 ▬► Advanced Coaching ▬► Tools, models and international case histories ▬► Coaching tools ▬► Transpersonal coaching ▬► David Grove's clean language, metaphor and emergent knowledge ▬► The talking stick ▬► The change curve and the four-room apartment ▬► Transactional analysis ▬► Values questionnaire ▬► Cultural transformation tools (CTT) ▬► Systemic coaching ▬► Appreciative inquiry ▬► The Myers Briggs Type Indicator (MBTI) ▬► 360-degree feedback ▬► Neuro linguistic programming ▬► Body language ▬► Coaching by telephone ▬► Other models ▬► The role of the coach in the organizational hierarchy ▬► An organizational hierarchy of needs ▬► How people and organizations change ▬► The relationship between the component parts of coaching ▬► Case histories ▬► Delegation and responsibility ▬► Coach training at the NHS ▬► Evaluating coaching at OFGEM ▬► Career development in corporate finance ▬► Building confidence and self-esteem ▬► Creating an in-house coaching service at the BBC ▬► From Beijing to Belgium: coaching the global nomad ▬► From Macedonia: increasing sales through the HRDF Project ▬► From California, USA: career coaching an environmental scientist ▬► From Australia: management development at Orica ▬► From Abu Dhabi: corporate coaching in the United Arab Emirates ▬► From Australia: leading for performance; building a values-driven organization in IT services ▬► From Japan: management styles and succession planning ▬► Moral dilemmas and coaching challenges ▬► Coaching for Performance ROI ▬► Awareness questions ▬► Worksheets ▬► Sample coaching agreements ▬► Coaching evaluation ▬► Resources ▬► About the author ▬► Index Sharing Widget |